All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies like Visa, Mastercard, Paypal and Alipay.

We typically arrange delivery once a week, providing same-day slaughter and delivery to guarantee the freshest meat delivered straight to your doorstep. You can find the exact delivery date at the bottom of the product page.

Enjoy free delivery for all orders above $100 in the Melbourne Metro East and South area. For orders below $100, a $15 delivery fee will apply.

Here are the full details of our Shipping Policy.

Currently, we only ship to Melbourne Metro East and South area. However, we will add more areas very soon.

At AUSSIEBERK, we're committed to providing you with the best possible eating experience from your local butcher. However, if you do encounter an issue with our product, please let us know within two days of purchase.

If you contact us regarding a refund or replacement, we may ask for photographs or other reasonable evidence related to the affected products. Please note that all of our products have a use-by date, which we recommend for optimal consumption.

We cannot accept returns or offer refunds if the product has been frozen, improperly stored, or consumed outside of our recommended timeframe.

Please reach out to us at contact@aussieberk.com.au if you have any questions or concerns.

All orders are considered pre-orders, and as such, we cannot accept cancellations once the order has been placed. Please choose your items carefully before completing your purchase.

Purchasing an AUSSIEBERK gift card enables the recipient to buy products from our online store up to the designated value, in the country and currency of purchase. These gift cards, whether digital or physical, are only available in Australian dollars. The card's value can be used entirely or partially for purchases made on our online store. However, it is non-refundable, non-reloadable, and non-exchangeable, and cannot be exchanged for cash or other gift cards. Gift cards are not limited by an expiry date. To check the available funds on your card, please email us at contact@aussieberk.com.au, or enter the barcode number on the back of the card in the Discount/Gift Card Code section during checkout and click "Apply." Every AUSSIEBERK Gift Card has a unique Gift Card Number, which guarantees its safety and security.